Analyzing Enterprises Service Quality Survey

Dissecting Enterprises Service Quality Survey Ventures Service Quality Survey is endeavoring to accumulate extremely exact data on the worth and nature of its administration all through the entire procedure. The initial hardly any inquiries are conventional and are expecting to source data on the general understanding of managing the Enterprise Rent-A-Car. This remembers data for consumer loyalty. Venture Rent-A-Car is attempting to accomplish significant data on how clients feel the administration could improve and how clients would rate the phone reservation process. These sorts of inquiries are vague and are the starting to support quality reviews for any undertaking. As the study advances, clients are asked to express to what extent the way toward getting and restoring the rental vehicle took. Without a doubt, by doing this, Enterprise Rent-A-Car are attempting to accomplish rough occasions so they can average the outcomes out and look to enhance the outcomes in the coming months and years. Clients are asked to rate various inquiries dependent on five choices: Excellent, Good, Fair, Poor and Non Applicable (N/A). Using this rating strategy the firm can get a clear degree of client satisfaction and discover where their qualities and shortcomings lie concerning every part of the administration they give. One fascinating viewpoint to note about the data Enterprise Rent-A-Car are attempting to source is that just one inquiry requires the client to work out an answer while each other choice essentially requires a ticking of the container in an alternative, for example, Good, Fair, Poor and so forth.. As I would see it, this implies Enterprise Rent-A-Car as a firm basically need enraptured answers in a manner of speaking. By ticking alternatives, for example, Good, Fair and Poor, it becomes clear straight away if the client was happy with the administration or not. On the off chance that few inquiries required answers with full sentences, this could prompt various issues for Enterprise Rent-A-Car workers who are examining the reviews after. One issue is that clients could work out an irresolute misdirecting answer with almost no importance making it incredibly hard for Enterprise Rent-A-Car to achieve significant client suppositions and points of view toward the administration. The Service Quality Surveys research targets are very basic. The target of the exploration is to survey how well they are offering their assistance to clients. The most significant part of the review is that it is being replied by the individuals who have utilized the administration and whose feeling on the administration is of gigantic key significance to the organization. Question 3: Notwithstanding or rather than the mail study, what different methods could Enterprise use to accumulate consumer loyalty data? There are various different implies that Enterprise Rent-A-Car could use to accumulate consumer loyalty data. Observational exploration includes gathering essential information by watching suitable individuals, activities, and circumstances to accumulate how fulfilled the client is. Ethnographic exploration includes sending prepared eyewitnesses to screen and collaborate with shoppers in their indigenous habitat. Exploratory examination is best for social event causal data, using circumstances and logical results connections. Venture Rent-A-Car could change the contact strategy from the at present utilized mail study to the next accessible contact techniques: Telephone, Personal (Face to Face) or on the web (using the Internet). Every last one of these contact techniques has the two advantages and impediments concerning gathering consumer loyalty. Concerning reaction rate which is of most extreme significance, Online and Personal can be delegated acceptable while phone lingers behind and is poor for reaction rate. If one somehow happened to take a gander at cost as a methods for separating the other contact techniques, phone is clearly the most costly with likewise close to home contact cost being poor in reality. Online techniques for social event data is by all accounts a splendid method of get-together consumer loyalty data. Right off the bat it is modest once the purchaser has an Internet association. The effortlessness of this procedure is the best option in contrast to the methods being utilized by Enterprise Rent-A-Car to accumulate consumer loyalty data. Question 4: What Specific proposals would you make to Enterprise to improve the reaction rate and idealness of criticism from the procedure? The particular suggestions I would make to Enterprise Rent-A-Car to improve the reaction rate and idealness of input from the procedure is to direct the review online on their site http://www.enterprise.ie/car_rental/home.do The reaction rate would be expanded ten times in examination with the utilization of the mail study. When the review is finished, the data will be accessible to Enterprise Rent-A-Car in their database immediately. This implies busniess choices can be made snappier, quicker and all the more effectively. In correlation, while the mail review has a free postage stamp so it costs the client nothing to finish, the Internet is such a simpler procedure. There is no compelling reason to go to the mail station and send back the overview, when clients click the submit button their piece of the consumer loyalty process is finished and their input is accessible to Enterprise Rent-A-Car straight away. Undertaking Rent-A-Car could offer clients a markdown on their next exchange on the off chance that they complete the review in a particular timeframe on the web. They would then have cutting-edge significant data on the degrees of consumer loyalty the clients have had with their administration. Consequently they can utilize this data and criticism to adjust their business to suit clients. Along these lines the practicality of input is improved which improves Enterprise Rent-A-Cars execution and will keep their clients faithful to their administration. Promoting Principles Assignment 2 Pick an ongoing buy that included yourself as well as others in settling on the choice. What role(s) did you play all the while? What jobs did others play and how could they impact your decision? As of late, the home PC in the family house broke thus another PC was required for everybody in the family to utilize. My dad requested that the entire family do a touch of investigation into the best accessible PCs and that we would concur between us on the best accessible choice to suit everybody. We were given that we had a financial plan of 800 to spend supplanting a home PC that had at last worn out following five years of consistent use. Every last one of the family scoured different magazines, inventories just as visiting stores, for example, Currys and PC World to check the PC advertise for the best reasonable fit for us. I assumed a key job in the picking of a PC for the family as I was seen among the family as the most actually mindful individual with respect to the most recent items being revealed in the business showcase. My two sisters were very capable clients of PCs however my folks were taking a gander at the expense and straightforwardness side of buying and using the PC. I explored audits online for each kind of PC and noticed the assessments of others in my school class who were proficient PC clients and had a wide information available. My sisters assumed the job of perusing the surveys I had selected to offer a second input to me on what they thought of items I had reserved similar to a possible buy for the family. This job affected me as it gave me the certainty to follow on from the essential examination I had done. My dad assumed the job of ensuring I was keeping inside the financial plan apportioned for the PC. His job affected me as it was a consistent suggestion to keep inside the cash assigned to buy the PC. My mom watched out for me to ensure that I was paying special mind to the best needs of the family and not simply my own needs. Her job affected me as it re-underscored to me that the PC was for the entire family and not simply my inclinations. What kind of purchasing choice conduct process did you experience? At each stage (need acknowledgment, data search, and so forth.), layout what exercises occurred Need Recognition: Directly after the separating of the home PC, a nearby family companion bought another personal computer with all the cutting edge particulars. I knew about the nature of the item however my folks who were careless in regards to the most recent advances were completely intrigued by the freshest advances, for example, Bluetooth, Built in Microphone and Webcam, colossal Hard Drive space and the effortlessness of the User Interface. My dad concluded that as opposed to paying to fix the worn out PC, another PC with all these most recent bleeding edge advancements would be progressively appropriate. Along these lines a requirement for the new PC was activated in my dad by outer boosts, for this situation the family companions positive criticism. Data Search: Thus my dad asked the family and principally myself to scout the market for a PC with all the most recent innovations. Other than the individual source (family companion) who had been the outer improvements in any case, I counseled an incredibly learned I.T whizzkid in my course to offer his assessments. As referenced beforehand the broad communications was utilized to give us data on the items for example innovation sites, web journals and so on. I paid an outing to the neighborhood Galway PC superstore PC World and I was given a trial on a couple of the most recent PCs discharged by the pioneers in the PC market, for example, Sony, Toshiba and Samsung. Assessment of Alternatives: In the PC showcase there are such a large number of options so every option was examined altogether. The principal decision was to pick between either an Apple Mac or a Personal Computer (PC). I would see myself as an immense enthusiast of the Apple and truly powerless to their convincing promoting of their items. If I somehow happened to pick PC there are such huge numbers of l

The Pearl Essay Example for Free

Bipolar Medications and Dry Mouth

Bipolar Medications and Dry Mouth When thinking about the potential side effects of bipolar medications, you may not think about one that some of them share with somewhere between 600 and 1800 other prescription drugsâ€"dry mouth. It may sound like a simple inconvenience, but we need saliva. It washes away acids from the food we eat that would otherwise eat into the teeth, and it contains minerals that help keep teeth healthy. When the mouth is constantly dry, tooth decay is much more likely. Dry mouth can greatly contribute to gum or periodontal disease  and even potential tooth loss. Gum Disease Can Be Serious Your dentist probably tells you at each visit that you should be flossing your teeth every day. Thats because flossing helps remove plaque, a bacteria-laden material that builds up on your teeth after every meal. Dry mouth can increase this build-up further, so having this problem is even more reason to clean between your teeth. When plaque gets below the gum line, it causes gum disease, called gingivitis. Beyond tooth loss, periodontal disease has been associated with heart disease and diabetes, and it has even been connected to premature births and low birth weight. Why Medications Cause Dry Mouth Many of them have anticholinergic effects, meaning they interfere with a chemical in the body that affects glands and secretions (among other things). Saliva comes from the salivary glands in the mouth, so anything that affects those glands can decrease the amount of saliva, making your mouth dry. Medications to Be Concerned About Among the drugs that can cause dry mouth are many that are prescribed in treating bipolar disorder. Some of the most notorious are the tricyclic antidepressants, although other types of antidepressants can also decrease saliva. Most of the anticonvulsants used as mood stabilizers in treating bipolar disorder can cause dry mouth, as well as several antipsychotic medications. Unfortunately, its more than a little likely that you will be prescribed something for your bipolar disorder that could put you at risk for these concerns. Klonopin (clonazepam), an anti-anxiety medication also used as to control seizures, can also cause dry mouth. In addition to those drugs that cause dry mouth, there are also medications that can cause you to grind your teeth. While this doesnt cause gum disease directly, it can make existing gum disease worse. How to Protect Your Teeth and Gums There are several methods that can be used to protect your teeth from the dental side effects of medications. The obvious ones are brushing your teeth at least twice daily and flossing once a day. Others include: drinking lots of water to keep your mouth hydratedchewing sugar-free gum with xylitoladding green tea and pomegranate juice to your dietquitting smokingmaking sure you get enough vitamin C Also, Biotene Dry Mouth products have been highly recommended. The product line includes: Biotene Dry Mouth MouthwashBiotene Dry Mouth Gel and Gel ToothpasteBiotene Dry Mouth ToothpasteACT Fluoride Mouthwash for Dry Mouth Your Dentist Can Help The one thing you should definitely do if you suffer from dry mouth or bleeding gums is to see your dentist. Only a dentist can evaluate how much damage has already been done and work with you to stabilize or improve the condition of your mouth. Make sure you give your dentist a list of all the medications you are taking. He or she will be able to spot the ones that could be contributing to your dental problems. The dentist may recommend additional treatments such as a fluoride rinse, a prescription fluoride gel, saliva substitutes, a mouth guard (if you grind your teeth), or even a prescription drug to increase saliva production if it does not conflict with your current medications.

How To Install Microsoft Access 2013

Due to its widespread availability and flexible functionality, Microsoft Access is arguably the most popular database software in use today. Here we explain the Access 2013 installation process in a straightforward manner.  In order to install Access, youll need Access or Office installer (on CD or downloaded file). If you are trying to install an earlier version of Microsoft Access, see ​our guide on installing Microsoft Access 2010. Heres How Verify that your system meets the basic requirements for Access. Youll need at least a 1GHz  or faster processor with 1GB of RAM. Youll also need at least 3GB of free hard disk space.Ensure that your operating system is up-to-date. Youll need Windows 7 or later to run Access 2013. Its a good idea to apply all security updates and hotfixes to your system before installing access by visiting the Microsoft Updates site.Launch the Office installer.  If you are working from a downloaded copy of Office, open the file that you downloaded from Microsoft.  If you are using an installation disc, insert it in your optical drive. The installation process will begin automatically and ask you to wait while the system connects to your account.You will then be prompted to sign in to your Microsoft account.  You may choose to provide your account information by clicking the orange Sign In button or you may opt to bypass this process by clicking the No thanks, maybe later link.The installer wi ll then ask you if you wish to learn more about whats new in Office 2013.  You may choose to view this information by clicking the Take a look button or bypass this step by clicking the No thanks  link.Youll then be asked to wait a few minutes while the Office 2013 installer completes its work.When the installation completes, you may be prompted to restart your computer. Go ahead and do so.When your computer restarts, the first thing you should do is visit the Microsoft Update site  to download any security patches for Access. This is a critical step.

Analysis Of Elie Wiesel s Auschwitz - 1153 Words

In Auschwitz alone, approximately 1.1 million innocent beings were killed (about.com). For those living during that time, just how significant to them was human survival? Author Elie Wiesel writes about his suffering, and doesn’t fail to include many themes, including will power and survival. Night takes place during 1940’s, which is when the genocide of the Jews occurred. The main character, Elie (also the author), shares his experience in concentration camps. He and his father underwent all sorts of misery, from starvation, to hard labor, death marches, and plenty more. Having the opportunity to share his experience, the author emphasizes certain topics. Elie Wiesel uses diction, setting, and figurative language in Night to†¦show more content†¦In this case, Elie is terrified of being too thin and frail to make it out of the concentration camps alive. The repetition of the words: too skinny/weak, and multiple ellipsis are a type of diction, which is how purpo se is interleaved. Later into the book, the prisoners are forced to run to their new location, and once again, Elie’s motivation is to keep breathing. The endless running makes the prisoners â€Å"[exceed] the limits of fatigue† and feel as if their â€Å"legs [are moving] mechanically, in spite of [them], without [them]† (Wiesel 87). At this stage, Elie has been running for a while now, and he stops caring about any physical discomfort, because all that truly matters is not to stop (it results in dying). The diction is seen to be as if Elie isn’t actually in his body, and he is narrating from afar, because he lacks to describe any emotions or opinions. The theme of survival can be displayed in multiple ways throughout Night, and one of Elie’s methods is to encompass diction. Wiesel exposes the actions that are a result of survival instincts in Jews by describing the setting and environment of the camp. When Elie is introduced to the barracks, he c an’t help but be shocked by the behavior and reactions of those around him. â€Å"This is what the antechamber of hell must look like† Elie thinks as they entered the barrack. He is so convinced of this because there’s â€Å"so many crazed men,

Prose Style Free Essays

Action 3. 7 1. Although we use models in teaching prose style but it does not inprove the clarity and directed in student writing. We will write a custom essay sample on Prose Style or any similar topic only for you Order Now 2. When we precisely plot the location of building foundations the possibility of enhance the accuracy of reconstruct the village. 3. If members of the established procedure depart it may terminate the membership by the board. 4. 5. To implement a new curriculum successfully depends on facility and students are cooperating in setting achievable goals within a reasonable time. Corrected Action 3. 71. Although we use models in teaching prose style, it does not improve the clarity and directness in student writing. When students practice writing using models it does not improve the clarity and directness of their writing. Students don’t acquire clarity and directness in their writing by practicing models. Using models to improve the clarity and directness in student writing doesn’t work. 2. If we precisely plot the location of the building foundations, we might be able to accurately reconstruct the village. We might be able to accurately reconstruct the village if the building foundations were precisely plotted. The precise plotting of the building foundations might allow us to reconstruct the village accurately. 3. If members depart from established procedures, the Board may terminate their membership. The Board can terminate their memberships if members break the rules. If members break the rules then the Board can terminate their memberships. 4. When students are not socialized into a particular field by professionals they often have trouble writing effective arguments. When professionals don’t socialize students into their fields those students can’t create effective arguments. Only students that have been professionally socialized into a particular field can craft and employ effective arguments. 5. To implement a new curriculum, faculty and students must cooperate in setting achievable goals within a reasonable time. How to cite Prose Style, Essay examples

Ibsens Hedda Gabler free essay sample

A discussion of Henrik Ibsens Hedda Gabler and the theme of the antagonists lust for control throughout the play. A discussion of the play Hedda Gabler and its main character Hedda and its themes. The author examines Heddas choices slave to Brack, her life or freedom. He finds that her choice a shot in the templeshows that she has finally gotten control of a human destiny, her own. It also discusses the use of setting in the play in each and every scene as the set reflects Heddas life situation. The use of setting and staging in Isbens Hedda Gabler is vital in following the theme of the antagonists lust for control throughout the play. Before Hedda has even entered the stage her commands are being fulfilled; chintzes have been removed and the formal parlor prepared for callers. Miss Tesmans early morning visit finds a nervous servant on the point of weeping, afraid she wont suit the new young mistress (432). We will write a custom essay sample on Ibsens Hedda Gabler or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page Before even seeing her, the audience has been prepared for her harsh disposition; Heddas control is made known and the stage is being set for her entrance.

Thoreau And Transcendentalism Essays - Lecturers, Civil Disobedience

Thoreau and Transcendentalism The beauty in the strength of mere words and the immense impact they have on the soul of man has been the inspiration to many of the greatest poets and writers. The ability to combine elegance with knowledge and thereupon affect the thoughts of others using only paper and pen has intrigued men for centuries. Each generation produces those who vehemently speak out against injustices by their written words. Henry David Thoreau proved to be the voice of his people and thus changed history by expressing the ideals he believed to be correct, though the majority of the people did not always understand these ideals. "I should have told them at once that I was a transcendentalist. That would have been the shortest way of telling them that they would not understand my explanations" (H. D. Thoreau). He believed in the oneness of individual souls with nature and with God, which gave dignity and importance to human activity and made possible a belief in the power to effect social change in harm ony with God's purposes (Richardson 81). Thoreau tore the veil of conventional thought away from societies clouded eyes. Born on a calm, mid-summer night of 1817 to a family of neither wealth nor importance, Thoreau became exposed to the reality of life at a relatively young age. His father made pencils in a small shop, while his mother took in boarders. During the bleak winter of 1842, Henry lost his beloved brother John Thoreau, Jr. to a terrible case of lockjaw brought on by a slight, but unattended wound. His death profoundly affected Henry who then resolved to eulogize his brother's death in a book based on a vacation the two had taken on the Concord and Merrimack Rivers. By July 1845, Henry left civilization to live in a cabin he had built on the shore of Walden Pond, where he proceeded to write his tribute to his brother's life, A Week on the Concord and Merrimack Rivers. However, the work which developed as a result of Henry's experiences at Walden Pond, entitled Walden, proved to be more original and exciting than Henry's first book. After graduating from Harvard in 1837, Thoreau met his acquaintance and mentor Ralph Waldo Emerson. It was Emerson who first introduced Henry to the concept of Transcendentalism, which drastically changed Thoreau's view of life from that moment on. Transcendentalism, which places emphasis of mysticism and individuality, gave Thoreau the platform he needed to express his thoughts. Emerson then employed Thoreau as a gardener and a handyman. During their spare time, they would freely converse over the concepts and beauty of Transcendentalism. Their lives were shaped and bonded together by their desire for understanding of this philosophy. Reality exists only in the world of the spirit. What a person observes in the physical world are only appearances of impermanent reflections of the world of the spirit (World Book 470). Transcendentalism opposes the philosophy of empiricism, which states that knowledge comes from experience. According to Thoreau, knowledge is not limited to or solely derived from experience and observation. He taught that the solution to human problems lies in the free development of individual emotions (Harding 18). Man must increase his understanding of himself in order to change the outside world. Transcendentalism arose partly as a reaction to society's growing love for material possessions and the dehumanization of man's emotions. It was also a response to what some felt was a spiritual inadequacy of established religion (Richardson 126). Thoreau's journey to Walden Pond was his first chance to test the idealism of this philosophy in the real world. In the chapter entitled "Where I Lived" of Wal den, Thoreau wrote, "Men esteem truth remote, in the outskirts of the system, behind the farthest star...In eternity there is indeed something true and sublime. But all these times and places and occasions are now and here. God himself culminates in the present moment...And we are enabled to apprehend at all what is sublime and noble only by the perpetual instilling and drenching of the reality that surrounds us"(Walden 'What I Lived For). By living closely with nature at Walden, Thoreau attempted and succeeded at attaining a higher truth. Transcendentalism earned a

Dealing with a Grad School Rejection

Dealing with a Grad School Rejection You followed all the directions for applying to graduate school. You prepared for the GRE  and  obtained excellent recommendations  and still received a rejection letter from the graduate program of your dreams. What gives? Its difficult to learn that youre not among a grad program’s top choices, but more applicants are rejected than accepted to grad school. From a statistical standpoint, you have lots of company; competitive doctoral programs can receive 10 to 50 times as many graduate applicants than they can take. That probably doesnt make you feel any better, though. It may be particularly difficult if you were invited for an interview for graduate school; however, as many as 75 percent of applicants invited for interviews dont get into grad school. Why Was I Rejected? The simple answer is because there aren’t enough slots. Most graduate programs receive far more applications from qualified candidates than they can accept. Why were you eliminated  by a particular program? There is no way to tell for sure, but in many cases, applicants are rejected because they demonstrated poor fit. In other words, their interests and career aspirations didnt fit the program. For example, an applicant to a research-oriented clinical psychology program  who didn’t read the program materials carefully might be rejected for indicating an interest in practicing therapy. Alternatively, its simply a numbers game. In other words, a program may have 10 slots but 40 well-qualified applicants. In this case, decisions are often arbitrary and based on factors and whims that you cant predict. In these cases, it may simply be the luck of the draw. Seek Support You might find it difficult to inform family, friends, and professors of the bad news, but it is essential that you seek social support. Allow yourself to feel upset and acknowledge your feelings, then move forward. If you are rejected to every program to which you apply, reassess your goals, but don’t necessarily give up. Be Honest with Yourself Ask yourself some hard questions - and try your best to answer them honestly: Did you select schools carefully, paying attention to fit?Did you apply to enough programs?Did you complete all parts of each application?Did you spend enough time on your essays?Did you tailor your essays to each program?Did you have research experience?Did you have a field or applied experience?Did you know your referees well and did they have something to write about?Were most of your applications to highly competitive programs? Your answers to these questions may help you determine whether to reapply  next year, apply to a master’s program instead, or choose another career path. If you are firmly committed to attending graduate school, consider reapplying next year. Use the next few months to improve your academic record, seek research experience, and get to know professors. Apply to a wider range of schools (including safety schools), select programs more carefully, and thoroughly research each program.

SWOT Analysis Term Paper Example | Topics and Well Written Essays - 1750 words

SWOT Analysis - Term Paper Example At that time the start of the company was poor and it managed to manufacture a car which was known as Toyopet. However, Toyota Company came back strongly into the market in 1965. At that time they manufactured the 90-horsepower Corona sedan which became popular in the market. Since then, the company has been able to manufacture different brands which include; the Corolla, Camry, Toyota trucks, the Lexus luxury brand, Scion and the first gas and electric hybrid Prius (Hino, 2006). Prius was the first worldwide and was manufactured purposely for the 21st century. Among the many consumers of the company, Americans have remained supportive to the company. According to Kurtz, (2008), they have been attracted by the company car’s quality, dependability and its reliability. The company’s mission statement is to be able to sustain growth which is profitable through the provision of perfect customer experience and support in dealership. Toyota Company has several strengths and w eaknesses. The strengths include; Company’s High financial strength; the investment of the company in several factories located in the US and china resulted in increased profits in 2005. This was unique from the well known worldwide trend in the motor industry. The net profits of the company rose rapidly and higher sales were also witnessed. This outstanding performance of the company resulted from Toyota’s right mix of products for all the markets served by the company. The company’s segmentation, targeting and positioning is well focused in several countries worldwide (McCraw, 1997). The second strength of Toyota Company is its popularity as an Industry leader in manufacturing and production. In 2003, Toyota Company became the second largest carmaker in the world with a total of 6.78 million units. The company surpassed its top rivals like Ford which was in the third position. Toyota Company came second after the General Motors’ which had a total of 8.5 9 million units during that period. According to Bohm, (2009), several factors have contributed greatly to the company’s strong position in the industry. These include the range of the company’s product which has remained diversified; the company’s marketing which is well targeted and the continuous commitment of the company to remain lean in its manufacturing business and observation of quality. The company specialty is to make different vehicles of a wider range both for the private customers and other different commercial organizations. Its products include Yaris which consists of both the small and the large trucks. The company is also able to identify and meet different needs of customers through utilization of different marketing techniques. The brand of the company is considered to be a household brand. In addition, different manufacturing approaches which are efficient such as Total Quality Management (TQM) has enable the company to fully maximize its pr ofits. Toyota Company also has certain weaknesses which include; Just in time system, Even though the company’s JIT system is among Toyota’s competitive advantage it can also be classified as a weakness. The JIT depends largely on other systems and this requires all the suppliers to follow what company wants. In case a given supplier fails to meet the quality standards of the company, the whole production process will be interfered with. The company’

Does Globalization have a future Term Paper Example | Topics and Well Written Essays - 1500 words

Does Globalization have a future - Term Paper Example Globalization has the positive and negative influences and consequences. Its influences and consequences are spread across the globe. There is both optimism and concern in the future of globalization. The negative influences spread to other parts of the world and may continue to influence the society in future. In the light of this, it is important to assess the nature in which globalization processes will take course in the future. This paper highlights the future of globalization. Discussion Positive Impacts of Globalization in the Society in the Future Globalization may have facilitated market and trade integration in the recent past but there are speculations about its future. Globalization has brought implications for future mobility and migration, worldwide social inequality and technological expansion. Globalization is likely to play a huge role in determining competitive advantage in the near future. Given that previous advocates of globalization in the political and the busi ness world of advanced countries are now in deep worry, it is apparent that globalization has brought positive and negative impacts. This worry stems from the fact that globalization has been responsible for the loss of jobs and pay reductions. Moreover, globalization has created a situation in which business executives continue to enjoy high salaries at the expense of other employees (Gangopadhyay & Chatterji, 2005). Given its numerous benefits, globalization will continue to play a vital role in converging market values and creating a free trading system. In the recent past, former socialist states have made transitions to economies that are based on the market. Countries like China have developed a capitalist economy with a hybrid system that possesses socialist characteristics. Such a development has had positive impacts on the economy with China witnessing an increase in productivity in some of its main industrial sectors (Waters, 2001). Globalization has influenced cultural pr eferences and taste in a scale that will be witnessed even in the future. Most countries are making a distinct move to homogenized arts, media and popular culture with the English language becoming the main lingua franca of communication in the global front. Moreover, the use of English as the main language has been promoted by the internet and the e-mail. Globalization has had negative and positive aspects. The positive aspects are many with globalization presenting numerous opportunities. Globalization continues to change the world system in an irrevocable manner and current trends indicate that the pace of globalization is bound to continue and accelerate in the near future. The most significant trends in the recent past and presently are greater inflow and outflow of goods and services, capital, people, money, technology, ideas and information (Rivoli, 2009). Globalization continues to lead to an increase in competition on the global front. This scenario will be witnessed in the future due to numerous beneficial aspects, which increase efficiency and production. Each country is likely to rely on globalization as a means of achieving higher production levels. Recently, increase in market space and competition has led to specialization and improvement in the division of labor. Countries that have thoroughly embraced globalization have achieved economies of scale and scope,

Changing Roles Of Nurses Nursing Essay

Changing Roles Of Nurses Nursing Essay The role of nurses has grown considerably in the last decade in accordance with the rapid changes in technology, as well as political and socio-economic developments. The perioperative practitioners play a significant part in this all nursing profession. However, the role of perioperative nurses considerably changes in the operating theater for a variety of reasons. For instance, the diverse regulations and rules clearly explain the role of these nurses in the operating room. In addition, from the viewpoint of legal, moral, and professional perspective, the role of nursing within the perioperative landscape has come many challenges. The changing environment dealing with professional accountability and its effect on the scope of nursing practice has emerged. According to Boss (2002), the changes in the nursing roles over the years have been influenced by several guiding codes; Code of Professional Conduct (UKCC 1992) and Code of Professional Conduct. These changes include the whole arena of developing roles in perioperative nursing which include working as advanced scrub practitioner (ASP). Dowling (1996) explains that these new functions of nurses deal with principles like meeting the needs of patients, giving an all rounded, complete care as well as developing needed skills. In addition, responsibility and accountability are essential skills are required in this field. Nurses who serve as ASP have several issues to content with such as independence, professional accountability, and duty to care in addition to legal issues. Of late, nursing has developed into all the functional activities which arose as a result of the technological, socio-economical and political changes. The ASP is part of all this nursing activities since their roles always vary for several reasons in the operating theater. For instance, different regulations and rules always define the roles of the ASP nurses who operate within the theatre are generated differently. In the ethical, legal and professional perspectives, the ASP preoperative environments have many new challenges which must be addressed on a daily basis. The ever changing boundaries of professional responsibilities and their influence on the practice have emerged. The clinical and practice influence has influenced the academic, professional and academic development of the Scrub Theatre practitioners. The Advanced Theatre Scrub Practitioners are personally accountable for their practice and must always work in a cooperative and collaborative manner with the healthcare professionals and other people who are involved in provision of care, respect and recognize their contributions to the care team. For the Advanced Theatre Scrub Practitioners to be successful in their careers, they must be effective and always work towards achieving a certain goal. The Advanced Theatre Scrub Practitioners provide the nursing care to the patients in a perioperative environment and they also deal with the technical and instrumentation equipment that will be used during the whole process. Emotional labor is always very crucial for both the nurses and the ASP and it ahs been established to be very important in the nursing profession. In the Operating theatre, the ASP have to consider two major areas in their work which include one, to keep the surgeon dealing with the patient happy and the second, not to upset the surgeons. The second point is a big reminder that if the ASP can make the Surgeon jovial and happy, then they will be very sure that they will not upset the surgeons. It is highly recommended that the ASP maintains the emotional labor with the co-employees rather than the patients. The roles of the healthcare professionals have changed considerably over the years and the nurses have been particularly affected. These changes have arose because of the code of professional conduct, the code of professional conduct and guidance. These changes have affected the whole area of the perioperative nursing such as the Advanced Scrub Practitioner who was formally known as the First Assistant. The Advanced Theatre Practitioners always have many issues to contend with which includes the duty of care, autonomy and other legal and professional accountability. The development of the extended roles like the Advanced Scrub Practitioner has also created dangers that the nursing profession could end up in a very bad state of confusion. Nurses therefore have to be aware that accepting the roles of the ASP issues which include underpinning education of practice and development and the high standards of care that the patients require and deserve are considered in the requirements of the governing bodies and the healthcare management. The roles of the ASP therefore must be undertaken by a very competent and qualified practitioner who should have received the renown training of this role and aware that the care of the patient is paramount before anything else. Therefore, the role of the ASP gives the nurse who acts in this capacity a chance to provide a very holistic care to each and every patient. The PCC Act of 2003 therefore clearly states that the duties of the ASP do not at any cost involve any surgical interventions. The role of the ASP doesnà ¢Ã¢â€š ¬Ã¢â€ž ¢t require extended practice but instead the role is already established into the theater nurse role and as such, it doesnà ¢Ã¢â€š ¬Ã¢â€ž ¢t require any specific training. The roles of the ASP therefore require some specific training competencies and needs and that this role should be clearly states in the contract employment and job description of the people who undertake this practice. The NMC (2004) in their code of professional conduct didnà ¢Ã¢â€š ¬Ã¢â€ž ¢t have any objection for the practitioners to develop the scope of their practice but instead requested that the ASP concerned be competent for the jobs and always be mindful of the professional and personal accountabilities that they bear for their actions. As such, there are several points in the code of NMC which refer to autonomy when considering the professional practice of the ASP. The ASP should be able to support and protect the health of the individual patients and the clients. Another role was that the ASPs were professionally accountable for their actions and therefore they should be responsible and answerable for their omissions and actions regardless of any directions they get from the other professionals. Another point was that the practitioners should able to realize their strengths and weaknesses so that they can be able to protect the patients who are under their care. The specific duties and specifications of the Advanced Scrub Practitioner will therefore include but are not limited to: Performing skin preparation prior to surgery of the patients. Draping. Performing tissue and skin retraction. Handling of the tissues and manipulation of the organs so that they can be prepared for exposure or access. Handling the instruments which will be used in the surgery. Enhancing the communication channels between the ward, the theatre and the patient and even performs preoperative assessment and offer postoperative care evaluation for the patients. They are responsible for the application of indirect electrocautery under the supervision of the superiors. They are responsible for the use and maintaining of the specialized surgery equipment in their areas of working. They are required to perform the male and female characterization and also cut off the ties and sutures. The ASPs should assist with haemostasis so that to secure and maintain a very clear operating field. They are responsible for holding the camera so that there is invasive access surgery to the patients. The ASP should assist in positioning the patients and also conduct a tissue viability assessment. They should handle the tissues and manipulate the organs for access or exposure. It is therefore important to note and be aware that the role of the ASP is extended which requires validated training and those they are obliged for the maintenance of the high standards while bearing in mind the protection and support of the patients in a professional and accountable manner. On the other side, it is also worthy noting that although the use of technology can help in the optimum care of the patients, there should be a very strong need for interaction between the surgical patients and the perioperative practitioners.

Tissue Culture Technique for Callus Induction

Sarhad J. Agric. Vol. 23, No. 1, 2007 * Department of Plant Breeding and Genetics, NWFP Agricultural University, Peshawar – Pakistan. ** Agricultural Biotechnology Institute, National Agricultural Research Center, Islamabad – Pakistan. TISSUE CULTURE TECHNIQUES FOR CALLUS INDUCTION IN RICE Hidayat Ullah*, Iltaf Ullah*, Sultan Akbar Jadoon* and Hamid Rashid** ABSTRACT Seeds of two rice varieties Basmati-370 and Basmati-385 were evaluated for invitro callus induction at Agricultural Biotechnology Institute in National Agricultural Research Center (NARC), Islamabad during 2001-02, using M.S and N6 media supplemented with 2, 4-D (2,4-Dichlorophenoxi acetic acid) and BAP (6-benzylaminopurine) at @ 2. 0, 2. 5 and 0. 1, 0. 5 mgl-1 respectively. Objective of our study is to know the actual procedure for seed sterilization and to provide a well-adopted technique for callus induction in these varieties by using M. S and N6 media along with different concentrations of growth hormo nes. Seeds were used as explant source and to avoid chance of contamination sodium hypochlorite and ethanol at the rate of 50% and 70% were used respectively.Best response toward callus induction were observed for Bas-385 on both MS and N6 media however N6 media was proved to be best. Calli obtained from Bas-385 were friable and vigorous as compare to Bas-370. Bas-370 respond moderately on MS and N6 media at various combinations of 2,4-D and BAP. Bas-370 on MS media supplemented with 2,4-D and BAP @ 2. 0 and 0. 1 mgl-1 gave good performance towards callus induction. Over all results indicated that best callus were induced on MS and N6 when supplemented with 2,4-D and BAP @2. 0 and 0. 0 mgl-1 for variety Bas-385. INTRODUCTION In Pakistan rice is the second leading crop after wheat.In 2000-2001, the world annual production of rice was 598 million tones (FAO 2002). Asia is the largest producer of rice, with Bangladesh, China, Philippines, Thailand and Vietnams as the leading rice produ cing nations. In Pakistan rice covered an area of 2. 52 million ha, with the production of 5. 16 million tones in 1999-2000. It also play important role in our national economy. During 1999-2000 about 1. 92 million tones of rice was exported and earn about 465. 8 million US$. Rice is susceptible to a range of diseases and pests, which annually destroy about 55 percent of rice crops. The most common diseases are caused by he fungi sheath blight and rice blast, and the stalk borer is a common insect pest. Rice is composed of essential food components, therefore more than two billions people in the globe depend on rice for more than half of the proteins and calories they consume (Khan et al. 2000). Due to its increasing importance in nutrition and economy, it is now felt that new varieties of rice, having good agronomic characters, should be evolved. Crop improvement through tissue culture techniques is easier and more often in use as compared to conventional plant breeding (Yamada, 19 86). Somaclonal variations commonly ppear after tissue culture, which involve a callus stage (Larkin and Scow Croft 1981). Callus is undifferentiated mass of rapidly proliferating cells, can be obtained by culturing explants source (seed, node, bud, leaves, meristem and root tips etc) on nutrient medium containing specific growth regulators along with a standard recipe of chemicals. Rashid et al. (2000) studied that rice seeds have more potential for callogenesis as compared to node or tip. Successful callus induction from rice seed has been reported by several researchers (Gonalz 2000; Navraj et al. 1999; Marrassi 1996; Valdez et al. 1997; Xie et al. 995). But an improved method for callogenesis was reported by Rashid et al. 2000). The present study is based on tissue culture techniques carried out in ABI laboratory for callus induction in rice varieties viz. Basmati-370 and Basmati-385. Two types of basal media M. S (Murashige and Skoog 1962) and N6 (Nitsch and Nitsch, 1969) suppl emented with 2,4-D (2,4- dichlorophenoxyacetic acid) alone or in combination with different concentrations of BAP (6-benzylaminopurine) were used for callus induction. Hidayat Ullah, et al. Tissue culture techniques for callus induction in rice†¦. 82 MATERIALS AND METHODSThe research work for callus induction in rice was conducted at the tissue culture laboratory of Agricultural Biotechnology Institute in National Agricultural Research Center (NARC), Islamabad, during 2001-02. The procedure of this research work has been divided in the following four main categories. Surface Sterilization of Rice Seeds Seeds of Basmati-370 and Basmati-385 were provided by rice programmed, Agricultural Biotechnology Institute (ABI), National Agricultural Research Center Islamabad, and it was taken as explant source for callus induction. Healthy and mature seeds were selected by hysical appearance and they were dehusked manually. Seeds were first washed with detergent and then rinsed three times with simple tap water. For surface sterilization of seeds Clorox (5. 25% sodium hypochlorite) and ethanol was applied. After the applications of Clorox and ethanol seeds were rinsed thrice with autoclaved distilled water. Finally the seeds were dried with autoclaved filter paper, and they were shifted carefully to the culture room of Agricultural Biotechnology Institute. Basal Media Preparation M. S and N6 basal media were used for callus initiation. These media were prepared according to he ingredients (Table I). The exact amount of nutrients was dissolved in the distilled water. Two types of growth regulators 2,4-D alone or in combination with BAP was used for callus induction. 2,4-D @ 2. 0 and 2. 5 mg l-1 and BAP @ 0. 0, 0. 1, 0. 5 mg l-1 respectively was added in the media. Sucrose at the rate of 3% and agar at the rate of 0. 7% was also added in the media. PH of the media was adjusted at 5. 78-5. 80 with the help of PH-meter. M. S. and N6 media were poured into the test tubes, it was plugged properly and autoclaved at 20 lbs pressure for 15 minutes in the autoclave machine.Inoculation of Sterilized Seeds The most important step in tissue culture technique is the inoculation of seeds. This operation was performed in the laminar flow cabinet at the culture room of ABI. Before the operation surface sterilization of the laminar flow unit was carried by UV-light for two minutes. After that hands were disinfected with 75% ethanol to prevent chance of contamination. Dried seeds were then inoculated into test tubes under aseptic condition in laminar flow unit. To minimize chance of infection the instruments were dipped in disinfectant after every operation. Growth ChamberInoculated cultures were incubated at 25 ±3? C under the influence of 2000-lux light intensity for 16 hours photoperiod. Callus induction of rice seeds were observed after 21- days. The data for callus induction frequency were recorded for two rice varieties on two different media with differen t concentrations of growth regulators. Table I Composition of MS and N6 media Macronutrients KNO3 1900 2830 NH4NO3 1650 0 CaCl2. 2H2O 440 166 MgSO4 370 90. 37 KH2PO4 170 400 (NH4)2 SO4 — 463 Micronutrients MnSO4. H2O 16. 9 3. 33 H3BO3 6. 2 1. 6 KI 0. 83 0. 80 ZnSO4. 4H2O 8. 6 — ZnSO4. 7H2O — 1. 5 NaMoO4. 2H2O 0. 5 — CuSO4. 5H2O 0. 025 — CoCl2. 6H2O 0. 025 — Iron source FeSO4. 7H2O 27. 85 27. 85 NaEDTA 37. 25 37. 25 Vitamins Myoinositol 100 — Nicotinic Acid 0. 5 0. 5 Pyridoxine HCl 0. 5 0. 5 Thiamine HCl 0. 1 1. 0 Glycine 2. 0 — Sucrose 30g 30g Agar 7g 7g RESULTS AND DISCUSSION Results obtained from tissue culture techniques of Bas-370 and Bas-385 performed in ABI laboratory and repeated three times from 10th February to Sarhad J. Agric. Vol. 23, No. 1, 2007 83 October 2001. Chance of contamination was much low when both the varieties were treated with 50% Clorox and 70% ethanol. Oono (1981) also used eeds as explants source for rice callus induction. The main objective of our study is to know the actual procedure for seed sterilization and callogenesis in these cultivars. The potential of both varieties for callus induction was observed significantly different on M. S and N6 media at different concentrations of growth regulators. It is noteworthy that N6 and M. S media, which proved to be optimum for the growth of callus, were unable to support cell growth in liquid media. Callus induced from both the varieties were different at various level of 2,4-D and BAP. Maximum callus formation (62. 5%) was recorded or Bas-385, followed by Bas-370 (55. 55%) when seeds were cultured on MS medium supplemented with 2,[email  protected] 0 mgl-1 and 2mgl-1 2,4-D+0. 1mgl-1 BAP respectively (Table II and IV). Lowest callus of 41. 66 % was observed each for Bas-370 and Bas-385 when MS medium is supplemented with 2. 5 and 0. 5 mgl-1 of 2,4-D and BAP respectively. It is cleared that potential of Bas-385 towards callogenesi s was higher than Bas-370. Averaged across MS media callus induction frequency was 48. 14 % for BAS-370 vs 53. 22 % for BAS-385 (Fig 2). This is equivalent to the net reduction of 5. 08 % for BAS-370. Growth regulator 2,4-D at he rate of 2mgl-1 was suggested and proved to be best for callus induction in both the varieties. Using N6 media callus induction frequency ranged from 20. 83 to 68. 05% for both the varieties. When 2,[email  protected] was supplemented with N6 media, produced highest and good quality callus from Bas-385 (68. 05%) and minimum (20. 83%) from Bas-370 (Table III and IV). This result indicated positive correlation between 2,4-D and Bas-385 and negative for Bas-370. Average across N6 media callus induction frequency was 23. 6 % for Bas-370 vs 60. 64 % for Bas-385 (Fig. 3). This is equivalent to the net reduction of 7. 2 % for BAS- 370. Calli obtained from both the varieties were friable, granular, and yellow in color. So it was proved that N6 media is better for callus induction of rice as compared to M. S medium. Overall result of BAS-385 was best on various concentrations of 2,4-D and BAP on both, MS and N6 media. Callus form Bas-385 was healthy and more fleshy as compare to Bas-370 (Figure 1). The active division of cells was more prominent in the callus of Bas-385, that’s why it looks bulky. Secondly Bas-385 had more capacity for producing callus, especially when N6 media supplemented with 2,4- [email  protected]Agronomic features of Bas-385 are also better than Bas-370 because it is developed through hybridization between Bas-370 and TN-1. Callus induction must be dependent on the genetic potentials of the variety and secondly the combination of hormones at different concentration. Callus induction is the best way to create somaclonal variations in crop plants. Variations are the basis for improvement and some time this variation is heritable. Oono (1981) cultured seed explants of rice varieties and observed variation for cert ain agronomic characters that are also heritable. Once cultured techniques were stablished in rice, it become possible to apply them for callus regeneration and transformation. (b) Calli obtained from Bas-385 (a) Calli Obtained form Bas-370 Hidayat Ullah, et al. Tissue culture techniques for callus induction in rice†¦. 84 Table II Percentage callus induction frequency and contamination in Bas-370 on M. S Medium Treatments Sterilizing agents Clorox time/Ethano l time (min) Hormone in mg L-1 # Of inoculated test tubes % Contamination % Callus induction frequency % Clorox % Ethanol 2,4-D BAP 1 50 70 20/1. 0 2. 0 0. 0 72 58. 33% 20. 83% 2 50 70 20/2. 0 2. 0 0. 1 72 73. 61% 22. 22% 50 70 20/4. 0 2. 5 0. 5 72 52. 77% 27. 77% Table III Percentage callus induction frequency and contamination in Bas-370 on N6 Medium. Treatments Sterilizing agents Clorox time/Ethano l time (min) Hormone used in mg L-1 # Of inoculated test tubes % Contami nation % Callus induction frequency % Clorox % Eth anol 2,4-D BAP % Clorox 1 50 70 20/1. 0 2. 0 0. 0 72 1 50 2 50 70 20/2. 0 2. 0 0. 1 72 2 50 3 50 70 20/4. 0 2. 5 0. 5 72 3 50 Table IV Percentage callus induction frequency and contamination in Bas-385 on M. S Medium. Treatments Sterilizing agents Clorox /Ethanol time (min) Hormone used in mg L-1 Of inoculated test tubes % Contami nation % Callus induction % Clorox % Ethanol 2,4-D BAP % Clorox 1 50 70 20/1. 0 2. 0 0. 0 72 1 50 2 50 70 20/2. 0 2. 0 0. 1 72 2 50 3 50 70 20/4. 0 2. 5 0. 5 72 3 50 Table V. Percentage callus induction frequency and contamination in Bas-385 on N6 Medium Treatments Sterilizing agents Clorox/Etha nol time (min) Hormone used in mg L-1 # Of inoculated test tubes % Contami nation % Callus induction frequency % Clorox % Ethanol 2,4-D BAP % Clorox 1 50 70 20/1. 0 2. 0 0. 0 72 1 50 2 50 70 20/2. 0 2. 0 0. 1 72 2 50 3 50 70 20/4. 0 2. 5 0. 5 72 3 50 Sarhad J. Agric. Vol. 3, No. 1, 2007 85 20. 83 62. 5 22. 22 55. 5 27. 77 41. 66 0 20 40 60 80 Bas-370 Bas-385 Variet ies Callus induction freq (%) 2,4-D&[email  protected] 0&0. 0 2,4-D&[email  protected] 0&0. 1 2,4-D&[email  protected] 5&0. 5 47. 22 68. 05 55. 55 61. 11 41. 66 52. 77 0 10 20 30 40 50 60 70 80 Bas-370 Bas-385 Varieties Callus induction freq (%) 2,4-D&[email  protected] 0&0. 0 2,4-D&[email  protected] 0&0. 1 2,4-D&[email  protected] 5&0. 5 Fig. 2. Callus induction frequency (%) of Bas-370 and Bas-385 on M. S media at different level of 2,4-D and BAP. Fig. 3. Callus induction frequency (%) of Bas-370 and Bas-385 on N6 media at different level of 2,4-D and BAP. Hidayat Ullah, et al.Tissue culture techniques for callus induction in rice†¦. 86 CONCLUSION AND RECOMMENDATION Infections of the callus is main problem in tissue culture technique so we should adopt the following precautions. 1. We should sterilize the seeds in 50% hypochlorite solution for 20 minutes and all the apparatus like flasks, petri plates, blades and forceps etc. should be disinfectant with 70% ethan ol. Media should be prepared accurately with respect to concentrations and PH of the media must be maintained properly. Exact amount of growth hormones must be added. 2. Seeds of Bas-370 on MS media with combination 2. and 0. 1mgl-1 should be used to get maximum callus, while hormonal combination 2,4-D and BAP @2. 0 and 0. 0 mg l-1 should be used for better callus induction of Bas-385 on N6 media. Bas-385 is an improved version of Bas-370 because it is developed through hybridization between Bas-370 and TN-1. That’s why it is more responsive towards callus as will as high doses of fertilizers. Over all results indicated that Bas- 385 having more potentials and suitable for further genetic studies. REFERENCES FAO. 2002 Food Outlook Bullet. No: 1,FAO, Rome. Gonalz, M. C. 2000. Effects of different growth egulators on in vitro culture of rice cultivors. Tropicales. 21(1): 27-28. Khan, J. A. , F. F. Jamil and M. A. Gill. 2000. Screnning of rice varieties against bakanae and bacte rial leaf blight. Pak. J. Phytopath. 12(1): 6-11. Larkin, P. J. and W. R. Scowcraft. 1981. Somaclonal variation a novel source of variability from cell cultures of plant improvement. Theor. Appld. Genet. 60:197-214. Marasi, M. A. , O. A. Bovo, A. Socchi and L. A. Mrongiski. 1996. Cytokining in the callus induction medium for plant regeneration of rice. Phyton Int, J. Exp. Bot. 59(1-2): 155-160. Murashige, T. and F. Skoog. 1962.Arevised medium for rapid growth and bioassays with tobacco tissue cultures. Physiol. Plant. 15: 473-497. Navraj, K. , M. S. Gill, G. Raman, T. S. Bharaj, S. S. Gosal, N. Kaur and R. Gill. 1999. Factors enhancing somatic embryogenesis and high frequency plant regeneration in rice. Crop Improv. 26(1): 23-27. Nitsch, J. P. and C. Nitsch. 1969. Haploid plants from pollen grains. Sci. 163: 85-87. Oono, K. 1981. In vitro methods applied to rice in plant tissue culture. T. Athorpe, ed. Acad. Press, New York. pp. 273-298. Rashid, H. , A. Toriyama, K. Qurashi, Hinta a nd K. A. Malik. 2000. An improved method for hoot regeneration from calli of Indica rice. Pak. J. Biol. Sci. 3 (12): 2229-2231. Valdez, M. , M. Monoz, J. R. Vega and A. M. Espinoza. 1997. Plant regeneration of Indica rice from mature embryo derived calli. Revistade Biologia Tropical. 44(3): 13-21. Xie, J. H. , M. W. Gao, Q. H. Cai, X. Y. Chens, Y. W. Shen and Z. Q. Liang. 1995 Optimized growth regulators combination in Japonica rice. Plant Cell Tissue and Organ Culture. 42(3): 245-250. Yamada, Y. , T. Q. Yang and D. T. Tang. 1986. Plant regeneration from protoplast derived callus of rice (Oryza sativa L. ). Plant Cell Reports. 4: 85-88

Literature review- burnout among construction workers

A case of burnout among project managers in the South African construction Industry. Burnout Is a syndrome which Is commonly found among Individuals working In high pressure environments and is defined as a negative experience which results from the interaction between the individual and the environment (Yip and Rollins, 2009).Burnout is known to be a syndrome characterized by three dimensions; these dimensions being emotional exhaustion, cynicism and personal inefficacy; burnout affects individuals in a way that they are likely to feel as if they have a lack of energy, cynical attitude which causes distancing from work and are inclined to view themselves in a negative light causing them to feel dissatisfied with their achievements in the workplace (Miasmal et al, cited in Yip and Rollins, 2009).The construction Industry Is a complex and demanding environment which consists of long working hours and as a result can cause mental and physical exhaustion (YIP and Rollins, 2009). Charac teristics of the construction Industry which Include multilevel subcontracting, time pressure, constant worker rotation and an unstable work environment are what could contribute to the psychological stress experienced y managers in the construction industry; these stress causing factors are what justify studying the prevalence of burnout in the construction industry (Amelia and Bacterial, 2007).The level of burnout among project managers in the construction industry: Existing literature discusses burnout in terms of the three dimensions, emotional exhaustion, cynicism and personal inefficacy, and relates these constructs of burnout to turnover Intention, Job satisfaction, demographic characteristics, work engagement and organizational commitment; the literature also considers the prevalence of runt In the construction Industry and the effects thereof on the performance of employees.Emotional exhaustion occurs when an individual has been under too much burden and as a result their e motional resources have been used up (Kill, Pent and Selves, 2011). Cynicism is representative of the interpersonal dimension of burnout and refers to â€Å"a negative, callous, or excessively detached response to various aspects of the job† (Letter and Miasmal, 2004, p. 93). In addition, Letter and Miasmal (2004) notes that personal inefficacy relates to self-evaluation and refers to linings of incompetence, a lack of productivity and a lack of achievement in the work place.According to COB (cited In Lung, Chain and Dungy, 2011) the construction Industry Is a stressful Industry where often, many of the professionals suffer from stress. Project managers in the construction industry take on the role of a middle ground departments, construction professionals, consultancies, contractors, sub-contractors, and suppliers (Lung, Chain and Dungy, 2011). Hamilton (cited in Lung, Chain and Dungy, 2011), noted that a construction project manager acts as the leader of a empowers construc tion team during the different phases of a project life cycle.In addition to dealing with demanding time schedules, limited site resources and uncertainties, project managers also need to plan, organize and supervise the progress and safety of the work as well as motivate the teams on the construction site (Ritz, cited in cited in Lung, Chain and Dungy, 2011). For construction project managers, interpersonal relationships is also needed to accomplish good performance (Disbarred, 1996; Lung et al. , 2009), thus, burnout among construction project managers can be considered to include exhaustion, cynicism, reduced reflections efficacy (Lung, Chain and Dungy, 2011).According to Cherries and Brandenburg (cited in Lung, Chain and Dungy, 2011), burnout starts with exposure to excessive Job stress which results from long and irregular working hours and produces strain among construction project managers which eventually leads to burnout. This is supported by Bowen, Edwards and Leningrad (2 013) who states that in the construction industry, work hours are long and the inability to meet project objectives is sometimes caused by unexpected events.Based on a study of 108 construction project managers, the results showed that burnout mongo construction project managers occurs as a result of Job stress, the occurrence of burnout then acts as a catalyst for physiological stress (Lung, Chain and Dungy, 2011). The study by Lung, Chain and Dungy (2011) correlates with the argument presented by Monster, Peters and Roost (201 1), which states that burnout results from high work demands which need to be dealt with under limited resources which leads to negative experiences which accumulate and results in burnout.Lung, Chain and Dungy (2011) states that it is important for project managers to recognize their Job stress in the early stages, from this point they recommend that takeovers assess the stress shown by the project managers and rearrange the work allocation accordingly; sub sequent to this, firms should regularly monitor the level of stress and burnout shown by the project managers and offer sources of social support which could include non-work related gatherings.Contrary to the views shared by Lung, Chain and Dungy (2011) as well as Monster, Peters and Roost (201 1), which state that long working hours and high demands are what leads to Job stress and ultimately burnout, IBM et al (2011) argue that long working hours is not the main source of stress but rather budget related pressures ND ambitious deadlines. IBM et al (2011) do however agree with Ritz (cited in Lung, Chain and Dungy, 2011), that factors which contribute to Job stress include high work volume and safety and security concerns on site.Brand-Leprechauns, Monster and Earthman (2012) discussed that over the past decade, work related well-being specifically related to burnout and work engagement Construction Regulations in South Africa introduced psychological well-being in the Occupational Health Safety Act; the purpose of this Act was to create a framework which ensures higher levels of health and safety in the industry (Deacon and Eke 006, cited in Brand-Leprechauns, Monster and Earthman, 2012).According to Bowen, Edwards and Leningrad (2013), the construction industry is known as a high- stress working environment which affects the health and well-being of the people in it. Based on the literature reviewed for the purpose of this study, it is evident that there are studies which discuss burnout within the context of the South African construction industry, however not many studies have been done to measure specifically the level of burnout among project managers within the South African construction industry. The existing research does however show that there clearly is evidence of burnout within the construction industry.Research done in Hong Kong by Lung, Chain and Dungy (2011) shows that burnout is highly prevalent among project managers in the construction ind ustry and discusses the negative effects it has on the managers and the working environment as well as possible solutions to address the level of burnout experienced. Lung, Chain and Dungy (2011) states that for a study of this nature, questionnaire surveys as a method of data collection proves difficult to eliminate potential errors and therefore and recommend that qualitative data using semi-structured or non- structured interviews be used for rather research.Understanding the effects and consequences of burnout can thus be viewed as a preventative measure and the study thereof is therefore important and relevant in the South African context. Relationship between burnout and turnover intentions: A big question to the management of many firms is what influences an employee to leave the firm. Numerous studies have found that burnout and Job satisfaction are among the major influencer of turnover intentions. According to studies done by researchers such as Cotton and Tuttle (1986), t urnover intention is the likelihood of an employee staying or leaving a company.However, Teeth and Meyer (1993) stated that turnover intention is when the employee is determined to leave the company. In addition, Fishbone and Zen, (1975) found an indication that employees make a conscious choice to leave before actually leaving their Jobs. Bark et al. (2001) discussed that several research that has been done used intent to leave instead of actual turnover as measures for turnover intentions. For example, Cotton and Tuttle (1986) found that people are more likely to leave an organization when their expectations have not been met.However, Ghana and Fen (2011) indicate that many, UT not all factors of both Job satisfaction and burnout prove to be relevant factors affecting turnover intention. Choc et al (2012) found that managing Job burnout is important for decreasing turnover intentions and show that turnover intentions can be explained by the factors of Job burnout: emotional exhaus tion, diversification, and reduced personal accomplishment. Between Job burnout and turnover intentions in various settings. Sings et al. 1994) stated that Job burnout is a generalized construct including emotional exhaustion, diversification, and decreased achievements and proved that Job burnout has did detrimental effects on Job outcomes, through increased employee turnover, reduced Job satisfaction, organizational commitment, and Job performance. Schaeffer and Beaker (2004) stressed that Job burnout specifically including emotional exhaustion and diversification is an important predictor of turnover intentions for companies.The argument by Choc et al (2012) agrees with that of Schaeffer and Beaker (2004) which states that burnout is a predictor of turnover intention, however Choc et al (2012) discusses that all the dimensions of burnout are positively related to turnover intentions. In addition, Letter and Miasmal, (2009) established that burnout and high workload increase the l evel of employee intention. Furthermore, Leather and Mach (2009) discuss that all burnout factors are among the main causes for turnover intentions and that these results are supported by other studies within different industries.However, Demerit et. Al (2001) states that high Job stresses together with lack of resources most likely cause burnout. Briar et al (2013) tested the impact of very stressful Jobs and found that emotional Job demands are causes for burnout, specifically related to exhaustion and cynicism. Lachrymal and Aryan, (1986) and Sorensen Sorensen, (1974) both argue that the reasons for turnover intention rely on the assumption that the basic conflict between loyalties experienced mostly by professionals negatively affects their work attitudes, and hence leads to turnover intentions.Ghana and Fen (2011) show that many but not all factors of Job satisfaction and burnout are applicable dynamics affecting turnover intention. Letter and Miasmal (2009) also found that the re may be limited mediation effects of burnout, mainly through emotional exhaustion, within the impact of Job satisfaction on turnover intention, Choc et al (2012) showed that financial prizes were effective in decreasing turnover intentions under diversification. However, financial rewards increased turnover intentions under reduced personal accomplishment.In addition, career paths were effective in decreasing turnover under both diversification and reduced personal accomplishment. Choc et al (2012) goes on to show how complex it is for managers to implement Just one set of policies to reduce all problems. Many studies that have been conducted, (Briar et al. (2013), Cotton and Tuttle (1986), Cohen(1999), Choc et al (2012)) all conclude that there is a positive relationship teens burnout and turnover intention in which they add that if the burnout factors are not managed properly it is likely to cause an increase in turnover intention.Relationship between burnout and organizational commitment: According to Corded (1993), emotional exhaustion is the main characteristic of burnout. Emotional exhaustion is characterized by a somatic and psychological are depleted, when the possibility of resources being depleted is high, in scenarios whereby an individual's resources are insufficient enough to carry out work requirements or when expected results are not acquired by the resources (Hobble, 1988).Hobble (1989) described these resources as an individual's personal attributes, circumstances, limitations or vigor that represents the individual's ability to achieve work demands. Social support, promotions, the level of participation during decision making processes, independence and reward incentives are all examples of resources (Lee and Seaports, 1996). Wright and Cropland (1998) described compromising situations in the workplace, workload and conflict as work demands.Emotional exhaustion takes place when individuals believe they do not have the adequate resources to meet work demands (Hobble, 1989). Organizational ointment has a negative relationship with an individual's resources that are required to meet organizational demands (Wright and Cropland, 1998). The pressure to meet organizational demands eventually leads to Job stress which, if left untreated, could lead potentially lead to emotional exhaustion (Wright and Cropland, 1998).Emotional exhaustion, in turn, diminishes organizational commitment (Lee and Seaports, 1996). Miasmal (2003) speculated that organizational commitment has a negative relationship with burnout. Individuals who experience high levels of burnout affect their fellow colleagues negatively, bringing about conflict n the workplace and disturbing work activities (Miasmal, 2003). Wright and Cropland (1998), however, argue that despite the fact that emotional exhaustion diminishes organizational commitment, practical evidence for this particular research is lacking.Research on burnout has classically been based on the princ iple that it affects employees' organizational commitment negatively (Lee and Seaports 1996). As is apparent with the research analyses above, studies have obtained evidence that burnout causes decreased levels of organizational commitment Jackson et al. 1987, Letter and Miasmal 1988). However, there are studies which show that the relationship between burnout and commitment could possibly operate in the opposite direction, that is; organizational commitment could possibly cause burnout (Goliath, Drilldown and Gillespie, 1998).In a study conducted by Goliath, Drilldown and Gillespie (1998), results verify that organizational commitment had equally direct and indirect consequences on burnout. The study, which focused on nurses, demonstrated that a huge commitment to the organization had a positive relationship with levels of emotional exhaustion (Goliath, Drilldown and Gillespie, 1998). Put simply, these results maintain the argument that, in extremely demanding work environments, or ganizational commitment may be a major attributer of burnout (Goliath, Drilldown and Gillespie, 1998).Schaeffer and Bunk (1996) suggested that employees with low levels of commitment tend to withdraw from the work environment and are likely to experience the penalties of heavily stressed work environment a whole lot more than their fellow employees who are highly committed to the organization. This is quite similar to the results found by Begley and Chukka (1993), which discovered that organizational commitment intensified the correlation teens stress and Job discontentment among nurses.In a study involving technicians, results demonstrated that organizational commitment has varying Gillespie, 1998). Different elements of burnout are not only more outstanding for varying professions, in addition, the possible attribution to burnout and the penalties of burnout could be highly variable (Goliath, Drilldown and Gillespie, 1998). Lee and Seaports (1996) asserted that additional research should make the methodical contrast of the burnout occurrence of a variety of professions a focal point of research. Currents studies have several restrictions (Goliath, Drilldown and Gillespie, 1998).Finally, while preceding studies have focused largely on the consequences of burnout on employees' level of organizational commitment, other studies have established that it is likewise imperative to take into consideration the effects of organizational commitment on burnout (Goliath, Drilldown and Gillespie, 1998). Relationship between burnout and Job satisfaction: A pleasurable or positive emotional state as a result of Job experience or the appraisal of the Job is known as Job satisfaction (Digitalis, Ketosis's and Toga, cited in Marinas and Van Deer Westernizes, 2013).According to War (cited in Marinas and Van Deer Westernizes, 2013), Job satisfaction can occur as a result of remuneration, work relationships, working conditions, Job security, promotional prospects, training opport unities and the nature of the Job. Marinas and Van Deer Westernizes (2013) who conducted a study based on work well-being in a medical laboratory setting in South Africa, states that the results of the study in this environment found that exhaustion and cynicism which are dimensions of burnout are significantly negatively related to Job satisfaction.Marinas and Van Deer Westernizes (2013) also state that Job satisfaction is the strongest component of well- being in the work place. Oozed, Graciously and Wildfire (2013) agrees with the argument put forward by Digitalis, Ketosis's and Toga (cited in Marinas and Van Deer Westernizes, 2013) which states that Job satisfaction is an emotional state, however according to Oozed, Graciously and Wildfire (2013), Job satisfaction is also a behavioral expression which shows an individual's evaluation of their work, working life and working environment.According to Oozed, Graciously and Wildfire 2013), who conducted a study in Turkey based on the relationship between burnout and Job satisfaction among nurses found that nurses who suffer with emotional exhaustion and diversification have lower scores for Job satisfaction whereas those nurses who experience higher levels of personal achievement have greater levels of Job satisfaction.Thus, the study conducted by Oozed, Graciously and Wildfire (2013) supports the findings by Marinas and Van Deer Westernizes (2013) which states that a negative relationship exists between Job satisfaction and the dimensions of burnout. Similarly, a study conducted by Digitalis, Ketosis's and Toga (2004) among librarians in academic libraries in Greece shows that Job satisfaction is negatively related to emotional exhaustion and diversification while a positive relationship exists between personal achievement and Job satisfaction.To further confirm the findings by other researchers, a study conducted in the hospitality industry in Istanbul by Kill, Polite and Selves (2011) notes that the study of the relationship between burnout and Job satisfaction is important for business managers and practitioners and furthermore found that within this industry, runt. Few studies have been conducted which focus specifically on the relationship between burnout and Job satisfaction among project managers in the construction industry; a study was however conducted based on construction project managers' health in the UK by Love and Edwards (2005).According to Love and Edwards (2005), Job satisfaction among construction workers is defined as a â€Å"match between the rewards offered by the work environment and the individual's preferences for those rewards†. The study by Love and Edwards (2005) used a measurement scale developed by War et al (cited in Love and Edwards, 2005) to assure Job satisfaction; the scale includes the factors of work conditions, management, promotion, salary, Job security and co-workers as variables of Job satisfaction.Recommendations for managing stress, heal th and Job satisfaction among project managers in the construction industry includes training construction project managers to adopt and implement strategies to cope with their stress as well as providing support mechanisms within the firm (Love and Edwards, 2005). A South African study which looks at burnout and Job satisfaction among nurses shows that two factors were yielded when measuring Job satisfaction; these factors include reflections advancement and reward as one factor and leave as another factor (Sloppier et al. , 2012).The results of the study show that the most dissatisfaction was experienced with regards to wages, opportunities for advancement and study leave (Sloppier et al. , 2012). Sloppier et al. (2012) argue that Job satisfaction and burnout are related and furthermore that a positive environment leads to increased Job satisfaction and lower levels of burnout. In agreement with Oozed, Graciously and Wildfire (2013), the study by Sloppier et al. (2012) states that the degree of burnout in he nursing industry in South Africa is strongly correlated to that of Job satisfaction.A review of existing literature on burnout and the constructs thereof show that there are many arguments by various researchers which correlate with each other. In this review, the dimensions of burnout are clearly identified as emotional exhaustion, cynicism and personal efficacy (Letter and Miasmal, 2004). The review of literature with regards to the level of burnout among project managers in the construction industry shows that the complex nature of the Job is likely to cause Job stress which is a predictor of burnout (Lung, Chain and Dungy, 2011).A gap was identified in the lack of literature which exists based on project managers in the construction industry in South Africa and specifically the levels of burnout among them. Furthermore, the review of existing literature shows that researchers have adopted different definitions for the term turnover intentions', despi te this a clear correlation in results exists which shows that a relationship does exist between turnover intention and burnout. Similarly, the review of literature relating organizational commitment and burnout shows that a relationship does exist between the two variables.A clear lack f literature when reviewing the literature based on burnout related to turnover intention, Job satisfaction, organizational commitment and demographic factors is evident. This lack of literature shows that there is a need for further research on these work-related outcomes not only among project managers but within the construction industry in South Africa as a whole. Service employees' burnout levels related to demographic characteristics: According to Miasmal (2003), individuals to the working environment alone.These attributes include demographics, personal traits as well as beliefs that stem from the working environment (Miasmal, 003). Miasmal (2003) affirmed that a number of these attributes are correlated to burnout. The area of interest in this instance is demographic characteristics. Miasmal (2003) put forward that age is the variable that is most constantly correlated to burnout, among the available demographic variables. It was reported that younger employees, under the ages of 30 and 40, experience high levels of burnout (Miasmal, 2003).This is attributed to the fact that age is disconcerted with the individuals level of work experience and it is for this reason that the younger employees experience higher levels of burnout (Miasmal, 2003). Miasmal (2003) allowed up with the sex demographic and concluded that this particular demographic was not an efficient forecaster of burnout. Results from previously conducted research suggested that female employees are characterized with higher levels of burnout, while other results characterized men with higher levels of burnout (Miasmal, 2003).Also, some research results were inconclusive, with very little difference between t he levels of burnout experienced by men and women (Miasmal, 2003). Regarding marital status, Miasmal (2003) discovered that individuals who were not married experienced higher levels of burnout than those who were aired. Furthermore, single individuals experienced higher levels of burnout than divorced individuals (Miasmal, 2003). Miasmal (2003) then explored the level of education and came to conclude that individuals with a higher level of education experience higher levels of burnout than those who are less educated.In a study conducted by Corded (1993), she suggested that there are certain demographic variables that have proven to contribute to the Justification of why certain individuals experience high levels of burnout and why others are somewhat immune to burnout demographic variables. Men and women have frequently reported discrepancies in the levels of burnout experienced, however, there is inconclusive evidence pertaining to the pattern and complications of relationships (Lemmas, Rafter, Purdue, and Ruddiest, 1987).Studies conducted by Anderson and Knick (1984) also suggested that younger employees constantly reported higher levels of burnout compared to employees who were much older. Employees who were more experienced reported extremely low levels of burnout thus concluding that, the older and more experienced an employee, the lower the reported levels of burnout (Anderson and Knick, 1984). Miasmal and Jackson (1985) further asserted that individuals who were married experienced very low levels of burnout compared to individuals who are not married and experienced considerably higher levels of burnout.Individuals who have children experienced lower levels of burnout compared to individuals who had no children and experienced higher levels of burnout (Miasmal and Jackson, 1985). To conclude, Corded (1993) affirmed that based on the available literature today, she believes that the burnout trend requires more consideration by researchers whose focus of study is stress processes in the work environment. Burnout seems to be a extinctive kind of a stress pattern that takes into account the awareness of emotional of reduced personal achievement (Corded, 1993).

The Case Of Engineer James Liang And The Volkswagen...

But was it ethical? This question will often be asked regarding the case of engineer James Liang and his role in the Volkswagen emission scandal. During the period of early 2006 to 2014, James Liang and his team of engineers developed a â€Å"defeat† device that allowed diesel powered vehicles to pass the EPA emission test, when in fact the vehicles were emitting up to 30 times the allowable limit. To many, this may seem a black and white case of ethics due to the fact that Liang’s team and Volkswagen blatantly cheated on a governmental testing regulation and then proceeded to falsely advertise the vehicles as â€Å"clean diesel and environmentally friendly† as reported by the United States Department of Justice; however, different ethical†¦show more content†¦It is not the consequences from the actions of the will that drives the action but the rather the purity of the will of a person. This then leads into the duty to follow the will. Duty is the next pillar of Kantian ethics. In Kant’s writing, duty is defined as the way one should act to carry out moral laws. There should be no pleasure derived from following duty except out of respect to moral laws defined by the person. These are defined by the maxim. Kant defines the maxim as a subjective principle that one should follow and is testable by the categorical imperative. An example of a maxim is saying one will not lie no matter the situation. This maxim can thus be tested by the categorical imperative. The final pillar of Kantian ethics is the categorical imperative. This is a test for the maxim in order to understand if the maxim can be defined as universal law. The categorical imperative is vital to Kantian ethics since Kant believes any act is essentially wrong if it cannot be considered universal law. As defined above, Kantian ethics can be applied to the Volkswagen scandal involving James Liang. Even though to many his actions are completely irresponsible, the purity of his will is the determining factor of where or not his actions were ethical. Liang could have had a duty to Volkswagen as any employee would to his/her company. 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